Reviews

Had them work on 2 of my cars and always a great experience.

Fast, courteous service. Everyone that works there is a pleasure to do deal with.

Rob & Chris at The Muffler Shop are awesome. I can’t even explain how perfectly they solved my very specific & particular problem and I appreciate it so much. They really helped me.

I had a rattle in the muffler in a car I was selling. Called and spoke to Chris. They looked at the car and found a missing bolt. They replaced it and didn't even charge me. I'll be back for sure. 5 star repair shop customer service. Thanks!!

Thank you Marlene! Sometimes repairs are just so simple that we cannot justify charging for the job. We will see you soon...for all of your other automotive needs.

- The Muffler Shop

These guys went above and beyond to take care of an exhaust job for me. Quick turnaround and great quality work, definitely recommended!

Thank you Dave! We are glad you are happy!

- The Muffler Shop

I feel like family here Clean waiting room and rest room Honest estimate

Nate and his team always explains what needs to be done and always quotes us a reasonable and fair price. I would recommend The Muffler Shop to everyone!

Joye, thank you so much for your awesome comments! It truly has been a pleasure working with you over the years too!

- The Muffler Shop

Came in to get a x pipe installed for my mustang and was in and out and less than an hour. Very happy with it and 100% recommend this place to anyone looking to do the same

Javier, thank you for this great review. Your mustang sounds great now. We'll see you for the muffler and tip mods!

- The Muffler Shop

Excellent experience, will return. Service and quality was solid.

William, thank you for this awesome review! Enjoy your BMW now that it sounds right!

- The Muffler Shop

The people at the muffler shop are always helpful, friendly, knowledgeable, and prompt. I know they’re not going to make me do repairs I don’t really need. This family owned shop is where I always take my car.

Leah, thank you for your kind words and great review! You know we are always here to help.

- The Muffler Shop

Needed to upgrade my muffler with one I ordered online for my gmc truck. Juan did a very great job attending me & answering any questions I had about the process. This was my first experience with this shop and this will continue to be the shop I use for any of my exhaust work needs. Chris was also very helpful with fitting me into their busy schedule which I appreciate.

Thank You!

- The Muffler Shop

The only place I’ve taken my vehicles for repairs in the past ten years! They have always fixed the problem in a timely manner and at a reasonable price. I suggest them to everyone I know. Wonderful team!!

Amanda, thank you so much!!!

- The Muffler Shop

Dropped off a ‘65 mustang in the morning and they had the entire exhaust system done by 3:30pm. Came in under the original quote and was very well done. Every single person I spoke to was incredibly kind and helpful. Not a single negative. Thanks to you all!

Steve, thank you for you awesome review! Have fun in that beautiful rebuild!

- The Muffler Shop

They are always on time on budget and honest.

Thank you for this great review David!

- The Muffler Shop

Rob is awesome. He is very kind and knows his stuff. The quality of work is absolutely stellar. If you need any exhaust work done or anything, head to The Muffler Shop and ask for Rob.

brought them my bmw and they were very kind and super quick when doing my muffler delete. everyone there is super friendly and the prices are very affordable! will be referring people here.

lauren...thank you for the great review. Enjoy that BMW now that it sounds like it should!

- The Muffler Shop

Great service from start to finish. As soon as I walked in, I was greeted by Juan who took the time to answer all my questions about the muffler work I needed. He brought Rob in to help, and Rob really knew his stuff. He measured everything out, gave a solid recommendation, and got me scheduled the same week. The work was done right and on time. Rob did a great job, and the price honestly came in better than I expected. No surprises, just good, honest service. Definitely recommend if you need muffler work done right.

Had another awesome experience with this team! Rob, Chris, John, and the whole crew really know how to take care of their customers. They’re professional, efficient, and easy to talk to, which makes the whole process smooth from start to finish. You can tell they enjoy what they do—the way they joke with each other creates a relaxed, welcoming atmosphere, but they still stay focused and get the job done right. Everything was explained clearly, and I never felt rushed or out of the loop. On top of that, their turnaround time is impressive—I was in and out in under an hour. Definitely a place I trust and will keep coming back to!

Curtis, first of all, thank you so much for this awesome review! We are ecstatic that our atmosphere and culture was evident while you were here. We strive to enjoy what we do and have fun doing it! We hope to see you soon!

- The Muffler Shop

Rob, Juan and Chris were very accommodating, professional and gave us great pricing for work done! (Especially since we came in 20 minutes before they closed on Friday!) I appreciated them repairing my daughter's car. You have got a new happy customer, thank you!!

Nancy, thank you for this awesome review! We are happy to help out in a pinch whenever possible. Please keep us in mind for ALL of your automotive mechanical, exhaust, and metal fabrication needs!

- The Muffler Shop

John and the team did a great job to find the right muffler for my vehicle. They were fast and priced well.

Michael, Thank you for your great review! Enjoy that great sounding ride now that it's sealed back up! GREAT BRONCO!!!

- The Muffler Shop

Did my 2017 titan here and go flow masters installed. Amazing service, quality of work, and prices . Don’t waste ur time with other muffler shops.

Thank you for your awesome review! We're glad you're happy with that TITAN!

- The Muffler Shop

All the individuals at this establishment go above and beyond. I really appreciate the open communication. I feel that they truly care & give a fair price. I trust them and will continue to use them in the future.

Julie, thank you for this great review!!! We look forward to maintaining ALL of your vehicles in the future.

- The Muffler Shop

Had some mufflers I bought off eBay installed, John got me right in the schedule and they did a great job. Very happy with the service and fun guys to talk to while waiting.

Horatio, thank you for your great review! We hope to see you again soon!

- The Muffler Shop

Had a noise coming from my exhaust. The Muffler Shop identified the problem with in minutes. They took my 2022 GMC Denali in and fixed it. Total time on site about one hour. Chris inside the office is a wonderful person and Rob did the repairs outstanding work. I will be bringing my 2011 Acura tomorrow. Highly recommend.

George, thank you for your kind words and great review! We look forward to taking care of your automotive needs in the future!

- The Muffler Shop

Top-notch garage/repair shop. Office staff Chris and Juan converted my VIN # into an oil-change price quotation for my motorhome (7.3L Ford V8) that I accepted online. I was checked-in quickly and was out of there in less than 1-hour. The owner Nate was on-premises to oversee everything. Very competent office staff, mechanics, and owner….their pricing was competitive too! Strongly recommend this shop, well done Chris, Juan, and Nate

Derek, thank you for this awesome review. Your words express a description of our business that we strive for!

- The Muffler Shop

My new favorite mechanic. And they do much more than mufflers. I had an estimate from a Ford dealer for $3000 to replace catalytic converters because the mounting flange (?) was damaged and no longer seated well against the turbos (?). I took it to The Muffler Shop, they took 10 minutes to analyze it, said the catalytic converters were perfectly fine. Just needed to cut off the old flanges and weld on new ones. Took one hour and less than $400. Saved me $2600 and got rid of of the exhaust leakage.

Brett, thank you for this great review. We are happy to help solve problems that many other can't or won't. We take it as a challenge!!! We hope to see you soon for all of you automotive needs!

- The Muffler Shop

I Have Been Using This Shop For Many Years. They Recently Replaced A Muffler On My 2014 Toyota Sienna Handicapped Van.They Did A Great Job As Always! The Price For The New Muffler Was Very Reasonable. Every Time My Family Or I Enter This Shop, The Manager Mr. (Nate) And His Entire Staff Treat Us With The Highest Amount Of Respect. They Are Very Knowledgeable. I Definitely Recommend This Shop To Everyone. They Will Diagnose Your Problem And Give You An Honest Quote. A Big Thank You Goes To Mr. Nate And The Entire Staff I Really Appreciate It. I Will Definitely Return For Additional Car Repairs In The Future!

Reza, thank you for the great review. We know how hard it can be to find a shop to work on customized vehicles. Please be confident that we can help with most of the issues you come across.

- The Muffler Shop

These guys will not lie to you. How about what your car needs. I went to GMC and quoted $2800. Went to the muffler shop and was charged $195. Another at one time I was quoted 1800 for catalytic converters and the vehicle only needed a $85 sensor. These guys are the best and they can save you a lot of money..

Stanley, thank you so much for your AWESOME review! We understand the value of your $$$ and can understand that frustration.

- The Muffler Shop

The Muffler shop in Buford a fantastic place to have your car repaired. From the moment you walk in, they diagnose the problem you are having, give you a written estimate and an appointment time. It really is worry free. I have been having all three of my cars serviced there for several years, and would recommend The Muffler Shop to anyone in need of high quality automotive repair work.

Paul, Thank you for this great review!

- The Muffler Shop

They did a muffler delete for me last minute and finished it within an hour. Would recommend to anyone looking for muffler work!

Erik, Thank you for taking the time to write this great review.

- The Muffler Shop

Great service and they are great communicators! I am so happy that I heard about these guys! Oh, you’re so glad to have a new home for all of our car repairs.

Thank You for this great review!!!

- The Muffler Shop

NOT TRUSTWORTHY AND THEY GO BACK ON THEIR WORD! BAIT AND SWITCH Brought my charger up there and they gave a good price to do an exhaust delete. They did a good job and I asked if the price would be the same for my Durango and they said yes. 2 weeks later I took my Durango up there. I confirmed it would be the same price as the charger and they said yes. 4 hrs later I get a call and they explain to me that they gave me the wrong price and it would be $250 more. I explained to them they said it would be the same as I brought the charger up there before. I told them I would just come and pick up the Durango and take it elsewhere. They informed me that the work was already done. That's called BAIT AND SWITCH! They told me they couldn't undue the work. I wouldn't recommend them as they give you a price and then change it after the work is done!

Dear "Mr. Bump", As I explained to you on the phone BEFORE we did the work and AGAIN when we spoke in the parking lot, we had recently hired a new employee in our front office and you were misquoted and under charged for the first modification. You were able to book your second appointment with this same employee prior to his knowledge of this error. As a business, we cannot knowingly allow jobs to be completed and under charged, as this just doesn't make sense. We apologize for this initial error.

- The Muffler Shop

They are great, very easy to deal with and get things done! Thank you all!

Thank you Mamie, we are very happy to help!

- The Muffler Shop

Thank you Paul!

- The Muffler Shop

They were honest, fair priced, and finished work on time.

Thank you Michael!

- The Muffler Shop

Found the root cause of the issue. Friendly staff that is knowledgeable and take pride in their work.

Thank you Scott, our technicians take great pride on their work and we are happy to help!

- The Muffler Shop

They did a great job of coming up with a very cost-effective solution and using their in-house skills to implement the solution working around our availability to leave in the car. A very very positive experience!

Thank you for your review Alan, we always try to work with our customers schedule and give them the best experience with their repairs. We are glad to help!

- The Muffler Shop

Had a muffler installed on my truck. They did a great job and in record time. The entire team is awesome!

Thank you Mauricio, we were happy to help you get that perfect exhaust sound on your truck, please come visit us anytime!

- The Muffler Shop

My truck had side exit exhaust. I've been wanting to change it to rear exit. The guys at the muffler shop took time to help me pick out the tips and once they had it on the lift the guys let me go into the bay to show me different fittings to what I wanted. I couldn't have asked for better service. I'll definitely be back and I'd recommend anymore looking for auto/truck repairs to check these guys out they are very helpful. To the entire crew thank you.

Adam, thank you for your awesome review! We will see you Monday!

- The Muffler Shop

Great service, knowledgeable and respectful staff.

Outstanding shop! Fast, friendly, and fair priced work. They fixed an issue with my exhaust and the back bumper of my Jeep that I’d been fighting for MONTHS. Can’t wait to use them again!!

JD, thank you for this awesome review. We hope to see you soon!

- The Muffler Shop

Thank You

- The Muffler Shop

Great quality, and dependable. Brought my Toyota Tundra in there to get the exhaust system reconfigured, after installing long tube headers. Rob laid out the system in a way that made the most sense. His welds were top notch as well. You can tell that he takes pride in his work. Not your average production shop, they are capable of the custom fab work that is harder to find at most places. I did not know that they are a full service shop, not just a muffler place. They also took care of my alignment, and did well at figuring out the adjustable upper control arms. Highly recommend. Rob is a true craftsman.

Justin, thank you for this AWESOME review. Rob certainly takes a lot of pride in his work.

- The Muffler Shop

Great place, very professional, knowledgeable and excellent work at a fair price.

Thank Juan!

- The Muffler Shop

Fast and friendly service. The have been working on my truck for years.

Thank you Chris!

- The Muffler Shop

Thank you!

- The Muffler Shop

’ve had positive experiences with Buford Muffler Shop in the past, particularly eight years ago when they did excellent exhaust work on my Toyota Corolla, featured on one of my YouTube channels. The staff is always friendly, which I appreciate. However, my recent visit with my Chevy Silverado 1500 was disappointing. I scheduled an appointment to replace the stock single-in, single-out muffler with a single-in, dual-out muffler and some tubing out behind my wheels, initially quoted at $250, which seemed reasonable. After the original muffler was removed, I was told that additional tubing and labor would increase the cost to about $1,000. That was surprising, since a full cat-back system costs around $600 online. For those considering exhaust work, I was told that this was an miscommunication issue and educated that it’s $75 per circle weld for standard vehicles and $100 per circle weld for diesels, so keep that in mind. I waited for an hour and a half, only to have my old muffler reinstalled and leave without the upgrade. The employee who brought my truck back to me offered to install a single-out muffler and use my existing tubing for $350, but after the time wasted and the unexpected price change, I declined. I hope this was a one-off miscommunication issue, given my positive past experience.

Christian, thank you again for your feedback, and we again apologize for not fully understanding what modifications you were asking for prior to you bringing your vehicle in. While we try our best to give accurate quotes over the phone, there is always a chance of miscommunication, which is definitely what happened here. We look forward to seeing you again.

- The Muffler Shop

Can't find anything bad to say about this place. Everyone there was very professional and knowledgeable. Went in to get a AWE system put on my Tacoma and they walked me through each step and showed me after it was done and asked if I was happy with the work. They told me it would take about an hour and a half and it only took an hour. Plus it was cheaper than they quoted me. If I need any other work done I will definitely be returning to this shop.

Mike, thank you for this great review!

- The Muffler Shop